Support

• Help and questions: email us at parchment-trade@protonmail.com. You can also message us on X at @tradeparchment.
• Security issues: email parchment-trade@protonmail.com. Please don't post details publicly.
• Something not working? Check Troubleshooting and the FAQ first.

When you ask for help, include your wallet address, the market, and the time or transaction digest of the trade. Never share your seed phrase or private key. Nobody from Parchment will ask for it.